The Text e-mail templates are meant to provide the easiest, simplest, and cleanest way to incorporate dynamic content for the task completion by e-mail. It provides a secured free content format that can be specified for any workstep enabled for task completion using e-mail option.
Note: Certain e-mail clients indent the original text with some special characters like ">" or "|" while replying. These extra characters added by the e-mail client must be removed manually before sending the reply e-mail.