Task completion by e-mail is performed by filling up the output dataslot values of the sbmDataForm form. On submittal of this form, the completeEmailTask() function compose a plain text with all output dataslot values and process context, and sets this text as the body content for the mailto: tag. Therefore, to work this feature correctly, you should not modify the content of the reply mail. The reply e-mail is in plain text format as required by the BP Server EmailReader. If you are using the Netscape e-mail client, then you must disable the HTML e-mail composition option.