XYZ Corporation is fortunate to have hired this well-seasoned administrator who keeps a log of application and system problems, and consistently records the actions to correct difficulties.
To monitor this particular situation to ensure that the problem has been resolved satisfactorily, the administrator must:
Work with the company's application group to ensure that they receive the time and records needed to address the application's performance problem
Monitor the impact of the fix closely to ensure that it did correct the problem and did not introduce any other application or system difficulties
Interview the application users to ensure that they experience an improvement in their application throughput
Document the problem and the efforts to correct the problem so that the information will be available for future reference
Work with the company's application group to ensure that they receive the time and records needed to address the application's performance problem