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User's Guide
Working with User Management tool : Managing nodes : Managing queues
 

Managing queues

You can add (and manage) queues from the queue list.
1. Click Queues node in the left pane, displaying the queue list in the right pane.
The queue name and label is displayed by default. To hide (or show) either of the columns, right-click any column header and mark (or unmark) the appropriate options.
2. To create a queue, click New to open the queue details screen, where you can enter the queue details.
Table 59 describes the queue information fields.
Table 59. Queue information
Field
Description
Queue Name
(Required) Enter the name of the queue. The queue name appears as the queue performer in your process template. You can also search for a queue by entering the queue name in Search box in the Queue List screen.
Queue Label
Enter the queue label. Queue labels do not appear in the Organization Chart Viewer.
Queue Members
You can use this section to add queue members that can include individual users and other groups. Click Add to open the Select Members dialog box, which lists all the defined users and groups. Click the member to be added, then click OK to add the member to the list of members. You can also search for a member using the Search box.
Note: You cannot add another queue as the queue member.
To remove a member from the member list, select the member and click Remove.
3. Click OK to add the queue to the queue list. The queue is also added as a member to the Queues node in the left pane.
To remove a queue (or multiple queues) from the queue list, select the queues and click Remove. The User Management tool prompts you for confirmation. Click Yes to remove the selected queues. To modify queue details, select the queue and click Modify to open the queue details screens, where you can modify the queue information.