Jasper reports do not support Japanese fonts by default. Therefore, Business Process Portal cannot display some layout elements like headers and footers. You must set the requisite font files in the classpath manually to resolve this issue.
To support Japanese fonts in Jasper reports:
1. Download the itextasian-1.5.2.jar or later from the URL http://www.java2s.com/Code/Jar/i/Downloaditextasian152jar.htm and copy it to the OEBPS_HOME\lib and SBM_WebApp\WEB-INF\lib folders.
2. In the default.jasperreports.properties file stored in the OEBPS_HOME\conf\properties and SBM_WebApp\WEB-INF\classes\properties folders, set the following two parameters to the values given below.
