A process is a complete unit in a workflow system. It defines the flow of the work divided into small steps called worksteps. Worksteps have an assigned performer and they can have data attached. A process with worksteps, assigned performers, and attached defined dataslots, is called a Process Template. A process template should completely describe the workflow logic and data flow. It is usually designed and made available to the system by the administrator, or a manager.
To perform a specific workflow, a normal user creates an instance from a process template, called the process instance.