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Application Developer's Guide
Developing Balanced Scorecard applications : Understanding the Balanced Scorecard : Performance data collection and monitoring

Performance data collection and monitoring

After identifying KPIs and their relative importance, plan the data collection from disparate systems across the organization, and select monitoring systems that periodically collect and transform data into KPI values.
Note: If the organization has OLAP (OnLine Analytical Processing) systems that collect analysis data, then you must develop an OLAP system application to collect KPI corresponding data in each of the areas.