> #### In the detail frame

> Detailed information about each outstanding individual open alert displays on its own Alert details Summary page, as shown in Figure 2–7.

> Figure 2–7: Alert details Summary page

> To display an Alert details Summary page, either click an individual resource name in the list frame that has an alert icon, or click the link in the alert box that displays on a resource's Resource Monitoring Summary page.

> The Alert details Summary page is comprised of:

> - Navigational and task buttons.
> - Alert details for the individual alert.
> - General alert data for all outstanding alerts.

> The remaining information in this section describes each of these elements. For the procedure to clear an individual alert, see the "Clearing individual alerts" section.

> ##### Navigating the Alert details Summary page

> Table 2–2 identifies and describes the buttons on the Alert details Summary page that allow you to navigate through the alert information and perform various tasks.

> Table 2–2: Alert details Summary page buttons
> Select this button... | To...
> --- | ---
> Previous | Display the previous alert on the Alert details Summary page.
> Next | Display the next alert on the Alert details Summary page.
> Clear | Clear an alert that is currently displayed.
> Mark Seen/Unseen | Mark the current alert as seen or unseen. (Quick reference information about Unseen alerts displays as a total number next to the Alerts category on the menu bar. Seen and Unseen alert status also displays on individual alerts in the Resource list frame view when you use ToolTips. See the "On the main menu bar" section and the "Selecting the Resources category" section, respectively, for more information.)
> Bulk Clear | Display a page from which you can clear all alerts that meet a criteria that you define. See the "Clearing alerts in bulk" section for details about the Bulk Clear process.

> ##### Alert details

> Alert details include the following information:

> - Container — Displays the container's name that contains the resource. You can click this link to display the container's detail page.
> - Resource — Displays the resource's name. You can click this link to display the resource's detail page.
> - Severity — Indicates the severity level of the alert: Severe, Error, Warning, or Information.
> - Seen by — Identifies who has viewed this alert.
> - First occurrence and Last occurrence — Indicates when this alert was first and last noticed by Fathom.
> - Occurrence count — Lists the total number of times the alert has been generated.
> An alert can be triggered many times if a given condition exists, but the action that is associated with the alert will only be run when the alert is initially triggered. Fathom increments this Occurrence count field for this initial triggering, and each subsequent triggering of an alert.

> - Reason — Identifies in text and number the reason the alert occurred.

> If you intend to clear an alert, you can optionally enter some relevant text about the alert in the space provided. The Confirm clearing of alerts option is selected by default. When you click Clear to remove an alert, Fathom automatically asks you to confirm that you want to clear the alert. If you do not want to confirm clearing an alert, remove the check mark from the Confirm clearing of alerts check box. See the "Clearing alerts through the management console" section for more information.

> ##### General Alert Statistic and Legend

> The Alert Statistics, Resource Statistics, and Legend sections provide data relevant to all outstanding alerts. The following list briefly identifies each of these sections:

> - Alert Statistics — Displays a running tally of the number of open and unseen alerts. The Last field displays the date and time that the last alert occurred.
> - Resource Statistics — Displays a running tally of the number of monitored resources across all containers, the total number of alerts currently registered, and the percentage of the alerts per total number of resources.
> - Legend — Displays static reference details that identify the specific icon with its associated severity level. Depending on the page you are displaying in Fathom, either the icon or its associated text is used to identify severity.

Copyright © 2004 Progress Software Corporation www.progress.com Voice: (781) 280-4000 Fax: (781) 280-4095