> #### Clearing individual alerts

> Fathom supports clearing individual alerts.

> To clear an alert through the management console:

> 1. In the Alerts list displayed in the list frame, click the alert you want to clear. The individual alert page appears on the Alert details Summary page in the detail frame:

> 2. Enter a comment, as needed, about the alert you want to clear.
> 3. Determine if you want to use the Confirm clearing of alerts option, which is selected by default. If you retain this default option, a confirmation window appears asking if you to clear all selected alerts. Otherwise, clear the Confirm clearing of alerts option.
> 4. Click Clear. If you retained the Confirm clearing of alerts option, click OK to confirm that you want to clear this alert. Otherwise, Fathom automatically clears the alert and it is removed from the list and detail frames.
> Note: Mark Seen allows you to track who viewed each alert. The Seen by field lists the name of the user who first views the alert. When chosen, the Mark Seen button label becomes Mark Unseen, which allows you to change the seen status of the alert.

Copyright © 2004 Progress Software Corporation www.progress.com Voice: (781) 280-4000 Fax: (781) 280-4095