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Analyzing OpenEdge Application Performance : OpenEdge Management in the workplace : OpenEdge Management at XYZ Corporation
 

OpenEdge Management at XYZ Corporation

The XYZ Corporation's system administrator has customized his OpenEdge Management resource monitoring capabilities and frequently consults the system's data as monitored by OpenEdge Management. For example, this administrator:
*Sets up the Trend performance data optionfor all monitored resources, including AppServer brokers. This feature helps him review real time and historical data available for reports, in this case the Performance and Profile reports.
*Establishes rules from the Library menu option as default rules for all AppServer broker resources for their performance criteria value: Average Procedure Duration High, Queued Request Percent High, Rejected Request Percent High, and Agent (Server) Unavailable. Establishing these rules with threshold values that are unique to this system environment is key because of the heavy network- and AppServer-related processing demands. The administrator also sets up alert and actions for each of these rules.
*Consults the Broker Performance View and Servers Performance View for AppServer broker and server performance statistics frequently throughout the work day for a real- time picture of broker and server activity levels.
*Sets up the AppServer brokers and servers on the My Collections Home page, along with other vital system operations such as memory and CPU consumption, so the data can be quickly referenced. Among other standard viewlets, the administrator displays resources running with alerts, active monitoring plans, and running reports viewlet options. The administrator also monitors all those viewlets related to the AppServer brokers.
*Reviews the System Activity report frequently throughout the work day as it displays real-time system performance and resource usage details.
*Reviews the Database Summary report frequently throughout the work day as it displays real-time system performance and resource usage details.
*Consults the AppServer-related log files for which monitors have been set up: the AppServer broker log file and the AppServer servers log file.
The administrator regularly reviews these pieces of data as they can provide clues about the system's application performance.