With the aid of OpenEdge Management, you can follow a simple process to identify, understand, and address performance issues. This process involves:
Understanding your business requirements and reviewing them periodically. It is essential to have a thorough knowledge of your business needs, work practices, and acceptable and unacceptable trade-offs. With this fundamental understanding, you can use OpenEdge Management-supplied data to proactively anticipate and plan for change, minimizing the effects of system problems on your business operations.
Defining your problem or goal clearly. Given your business and work practices, ask:
What problems do you want to anticipate or eliminate?
What performance goals would you like to achieve?
Whatever the problem you want to minimize or eliminate, or the performance goal you want to achieve, define it in a concise manner.
Reviewing OpenEdge Management-supplied data to investigate and analyze your problem or goal. Use your problem definition to review OpenEdge Management-generated information to better understand your problem. Through a process of elimination, you can evaluate the data and identify components that can potentially contribute to a given problem.
Documenting the steps you perform to address your issues, and test all documented options that you generate. Not all problems or performance issues can be resolved immediately. Maintain a log of issues and a checklist of areas investigated to solve a given problem. Review them periodically, and you may be able to improve on your original solution.
Understanding your business requirements and reviewing them periodically. It is essential to have a thorough knowledge of your business needs, work practices, and acceptable and unacceptable trade-offs. With this fundamental understanding, you can use OpenEdge Management-supplied data to proactively anticipate and plan for change, minimizing the effects of system problems on your business operations.