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Troubleshooting Guide
Business Process Portal : Home Module error messages
 

Home Module error messages

The following section lists error messages.

Error messages

Table 3. Servlet engine errors
Error
Possible cause(s)
Resolution/Workaround
BizSite_ERR_001
Configuration file, {0} could not be loaded.
BizSite_ERR_002
Servlet {0} could not be successfully initialized.
BizSite_ERR_0031
Servlet engine encountered a problem while running BPM CustomUI API.
Verify bpmportalxx.properties are in %OEBPS_HOME%\conf\properties.
BizSite_ERR_004
Undocumented exception occurred.
Verify User Management configuration information is correct.
BizSite_ERR_005
BPM CustomUI API Resources could not be loaded.
BizSite_ERR_006
User management subsystem (or class) could not be loaded.
The following table lists home module errors.
Table 4. Home Module errors
Error number
Possible cause(s)
Resolution/Workaround
BizSite_ERR_051
{0} could not be encoded. Encoding error.
BizSite_ERR_052
{0} could not be decoded. Encoding error.
BizSite_ERR_101
I/O problem occurred while processing your request.I/O Error
Possible network problem. Verify network connection.
BizSite_ERR_102
{0} file does not exist.I/O Error
Verify file exists in the specified location.
BizSite_ERR_151
{0} is not a valid URL.URL Error
Verify URL is valid. Verify destination server is active.
BizSite_ERR_201
HTML page for task {0} could not be generated.HTML page error
BizSite_ERR_202
A problem occurred while retrieving or parsing custom HTML page from {0}.HTML page error
Ensure your custom HTML page is in %OEBPS_HOME%\ebmsapps\<AppName>\html directory, and the file name matches what is in the Progress Developer Studio for OpenEdge.
BizSite_ERR_203
Custom HTML page contains invalid encoding {0}.HTML page error
Check the encoding information in your custom HTML page.
BizSite_ERR_204
Custom HTML page could not be found for the task {0}.HTML page error
Ensure your custom HTML page is in %OEBPS_HOME%\ebmsapps\<AppName>\html directory, and the file name matches what is in the Progress Developer Studio for OpenEdge.
BizSite_ERR_205
Could not find Web Application. Contact your administrator. HTML page error
Verify BPM Workflow was properly published.
BizSite_ERR_251
Evaluation license expired. Please contact your administrator to purchase BPM CustomUI API license.License error
Contact Progress OpenEdge to purchase Business Process Server. For more information, go to http://www.progress.com/
BizSite_ERR_252
The number of concurrent users exceeded the BPM CustomUI API license number. If this problem persists, please contact your administrator to purchase more licenses.License error
BizSite_ERR_253
License Number Has Been Reached. Contact your administrator.License error
Contact Progress OpenEdge to purchase additional licenses. For more information, go to http://www.progress.com
BizSite_ERR_254
License manager not found. Contact your administrator.
Possible installation problem. Possible license file in incorrect location.
BizSite_ERR_255
BOM CustomUI API license not found. Contact your administrator.
Possible installation problem. Possible license file in incorrect location.
BizSite_ERR_301
You must provide your login name to login into BPM CustomUI API. BPM CustomUI API session error
BizSite_ERR_302
User logged out or BPM CustomUI API connection expired, please login again. BPM CustomUI API session error
BizSite_ERR_351
BP Server could not be found. If this repeats, contact your administrator. BP Server related error
Verify BP Server is running.
BizSite_ERR_352
Connection to BP Server failed. Try to login again. If this problem continues, please contact your administrator. BP Server related error
Verify BP Server is running.
BizSite_ERR_353
There is a problem in getting assignment list for {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_354
There is a problem in getting authorized application list for {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_355
There is a problem in getting status list for {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_356
There is a problem in finding user name in current connection. Try to login again. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_357
BP Server could not be found while disconnecting BP Server. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_358
Work item {0} for {1} is not found. Or, the work item has been completed by others. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_359
{0} contains NULL value. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_360
Work item {0} for {1} could not be initialized. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_361
Instance could not be created from template {0} for {1}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_362
Instance could not be created for {0} with following parameters, pt: {1}, pi: {2}, prio: {3}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_363
Instance could not be created for {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_364
Work item {0} could not be completed for {1}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_365
Work item {0} could not be assigned to {1}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_366
Login failed, incorrect login name. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_367
Login failed, invalid login/password Combination. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_368
Failed to connect to BP Server. Unknown status. BP Server might not be running. If this persists, please contact your administrator. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_369
Could not get the initial task for the template {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_370
Could not get the initial work item for the template {0}. Template might be removed or suspended. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_371
There is a problem in setting the template name for {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_372
BP Server is suspended. Please try again after BP Server has resumed.
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_373
BP Server is not running. Please try again after BP Server has started.
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_391
Could not get application. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_392
Could not get dataslot. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_393
Could not get task for User {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_394
Could not get status for User {0}. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_395 & 396
Could not complete this work item, as it was probably completed by another user. BP Server related error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_397
Could not get todo and status summary information for user {0}.
Check Business Process Portal log for more information.
BizSite_ERR_398
Could not get version template for user {0}.
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_401
There is not enough right to access bean class {0}.Java bean error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_402
Bean class {0} could not be found.Java bean error
Check BP Server log or Business Process Portal log for more details.
BizSite_ERR_403
Bean class {0} could not be initialized.Java bean error
Check BP Server log or Business Process Portal log for more details.
The following table lists data errors.
Table 5. Data errors
Error number
Possible cause(s)
Resolution/Workaround
BizSite_ERR_451
{0}, date-type value, could not be properly processedData type related error
Verify dataslot types are consistent in custom presentation and process.
BizSite_ERR_452
Data type of {0} mismatches given value {1}.Data type related error
Verify dataslot types are consistent in custom presentation and process.
BizSite_ERR_453
Error occurred while updating data slots for pak task {0}.Data type related error
Check BP Server log (bpserver.log) or Business Process Portal log (bpmportal.log) for more details.
BizSite_ERR_454
Output dataslot {0} could not be found.Data type related error
Verify dataslot types are consistent in custom presentation and process.
BizSite_ERR_455
Error Occurred while extracting pak slots in pak task {0}.Data type related error
Check BP Server log (bpserver.log) or Business Process Portal log (bpmportal.log) for more details.
The following table lists user manager errors.
Table 6. User Manager error
Error number
Possible cause(s)
Resolution/Workaround
BizSite_ERR_501
Unable to check user group with user manager.
Verify User Management configuration is correct.
The following table lists SVO dataslot processing errors.
Table 7. SVO Dataslot processing errors
Error number
Possible cause(s)
Resolution/Workaround
BizSite_ERR_601
Unable to set XML bean <ID: {0}> into HttpSession object.
Check Business Process Portal log for more information.
BizSite_ERR_603
Unable to update Decimal dataslot {0} with value {1}.
Check Business Process Portal log for more information.