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Business Process Portal Manager's Guide
Using the Instance Manager : Resuming Suspended Worksteps
 

Resuming Suspended Worksteps

You can resume the suspended workstep(s).
To resume one workstep, a selected batch of worksteps, or all worksteps:
1. In the Management module, click Instance Manager > Worksteps.
The Search Worksteps page appears and contains three tabs: Search Criteria, where you can select one or more instances; Display Attributes, where you can choose which dataslot attributes is displayed; and Worksteps, where you can select one or more worksteps.
2. Select an application from the Application drop-down list, and click Go.
3. The Search Worksteps page has a format similar to the Search Instances page. Please refer to the procedures described in Updating Process Instances.
4. Use the Search Criteria tab to specify search criteria that locates and display worksteps of the selected application that meet the search criteria.
Depending on whether you want to resume worksteps to which human performers or adapters are assigned, select Activity or Adapter/Agent respectively from the Workstep Type drop-down list
5. Open the Display Attributes tab to display a list of attributes and dataslots. Select the check boxes for the attributes and/or dataslots that you want to change.
6. Open the Worksteps tab to specify the worksteps you want to locate.
7. Click Search to retrieve all work items that meet the search criteria you have specified.
The search results are displayed in the Workstep List page. This page contains two frames: the top frame displays all worksteps selected in step 5, and identifies their associated instance as well as dataslots that you had selected for display in step 6. The bottom frame allows you to apply common values to selected dataslots.
In the top frame, worksteps are presented in a tabular format with each row representing a workstep. Workstep values are represented as columns.
If your search has retrieved many worksteps, then they are presented in multiple pages. To manage the contents of the list, you can sort them. To navigate through the pages, you can use the paging controls. For more details about these operations, see Exploring Business Process Portal.
Note: You can customize the number of worksteps that are displayed on a single page by modifying the bpmportal.conf file.
8. In the top frame, select the worksteps whose status is to be changed to Resume.
9. In the bottom frame, select Active from the Status drop-down list, and then click Apply. You can also change the status of all instances displayed on the page by selecting the checkbox in the heading of the table in the top frame.
10. Click Save to save the new data after your confirmation.
To reset the form and remove the information you just entered, click Reset. To cancel the action and exit the current page, click Cancel.
11. Click Update All to apply common values to all instances displayed on all pages. A Warning appears, stating that all instances for the selected application are updated and asks if you want to continue. You cannot undo this operation, so make sure all information is correct. Click OK and a Confirmation message appears, indicating the update was successful. Click OK to return to the Workstep List page.
12. To reset the form and remove the information you just entered, click Reset. To cancel the action and exit the current page, click Cancel.