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Question
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Answer
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When using Internet Explorer, the screen does not refresh when the page changes.
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Ensure that in Internet Explorer the portal page gets loaded whenever you visit the webpage. You can set this using Tools menu, Internet Options, in that select > . For more information check Internet Explorer documentation.
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What is the difference between Removed and Suspended?
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Removed: The process instance was removed and is no longer available to the user. Suspended: The process instance was stopped but can be reactivated.
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When attempting to log in, I receive the message "Management concurrent user license limit exceeded."
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When you install Business Process Server from the Installation CD, you are licensed for five concurrent Management sessions. Business Process Server counts each user logged in as using a single license. A user logged in multiple times using the same user name uses the corresponding number of licenses. A license remains in use until the user logs out. If the user forgets to log out, then the session expires after 360 minutes, by default, and the license is available for use by someone else. To change the session time, see the next question below.If your organization needs to support a larger number of concurrent users, then contact Progress OpenEdge to add to your existing license. Progress OpenEdge will e-mail you a new binary license file that you can place in the OEBPS_HOME\conf directory.
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When trying to get the Process Status Viewer, I receive an "Internal Server Error" after I click PI URL in BPM SQL report.
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The Process Status Viewer requires four parameters to work properly: process template name, process template ID, process instance name, and process instance ID. The error occurs when the BPM SQL server does not select all columns (except for process instance name, where the URL link to the Process Status Viewer won’t show). Those parameters are supplied by the SQL query and are mapped to the following columns: process_template_name, process_template_id, process_instance_name, and process_instance_id.
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When attempting to log in, I receive the message "Business Process Portal Management license expired."
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If you are using an evaluation version of Business Process Server, then contact Progress OpenEdge to upgrade to a full license.
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Cannot generate a report.
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Make sure the database server is still running and application is still accessible by the current user.
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How do I change the time out value in my system?
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That depends on your application server. Please refer to your application server documentation.
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