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Managed Adapters Guide
JMS Managed Adapter : Tutorial 2: Using the JMS Adapter in Send/Receive mode : Troubleshooting for the Send/Receive mode
 

Troubleshooting for the Send/Receive mode

If something does not work as expected, check the following:
*Is the JMS Adapter installed properly? Check the bpserver.log file for errors. If the adapter is not installed properly, you may get a "ClassNotFoundException" error message.
*Is the JMS Adapter configured correctly? You may have not specified the mode correctly–selecting Send makes your adapter continue without waiting for a reply. Check the JMS queue name–is the JNDI name correct?
*Is the Wait for adapter to complete before processing check box set correctly? Failing to clear this checkbox causes your workstep to complete immediately after the message is sent and the R_ProcessID, R_Name, and R_Price dataslots are not updated from the response message.
*If the previous suggestions do not resolve your problem, check the OEBPS_HOME\managedadapters\managedadapter.log file. Additional tracking information about the adapter operation may be available there. Depending on the debug level you selected during the JMS Adapter installation, this file can contain a complete record for all sent and received messages. Use this record to figure out which step of the message delivery is failing.