Product support contact information

If the product documentation does not provide a solution to your specific issue, or if you need clarification on the issue, then contact our Product Support team. You can contact the team through the Internet, telephone, or postal mail, as per the details provided in the following table.

Table 1. Product Support Contact Information
To contact by	Use
Web site	http://progresslink.progress.com/supportlink If you are an existing customer, then you can log in to the above site for product support. If you are a first time user, then you need to create an account first.
Telephone¹	1-781-280-4999 for US, Latin America and Canada 1-781-280-4543 for the Product Support Fax Line
Postal Address²	Progress Software Corporation 14 Oak Park Drive Bedford, MA 01730, USA.

¹ For support telephone numbers and offices in your region, visit the support web site above. This contact information is for customer support only.

² For support telephone numbers and offices in your region, visit the support web site above. This contact information is for customer support only.