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Troubleshooting : Troubleshooting : Setup/Connection Issues : Troubleshooting the Issue
  

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Troubleshooting the Issue
Some common reasons that setup/connection issues occur are:
*The database and/or listener are not started.
*The ODBCINI environment variable is not set correctly for the ODBC drivers on UNIX and Linux.
*The ODBC driver’s connection attributes are not set correctly in the system information file on UNIX and Linux. See Data Source Configuration on UNIX/Linux for more information. For example, the host name or port number are not correctly configured. See Connection Option Descriptions for Apache Spark SQL for a list of connection string attributes that are required for each driver to connect properly to the underlying database.
UNIX icon For UNIX and Linux users: See Configuring the Product on UNIX/Linux for more information. See also The Test Loading Tool for information about a helpful diagnostic tool.