This section describes common setup/connection issues you may encounter while trying to establish a database connection with the driver as well as some potential reasons for these issues. If you are experiencing a problem not described in this section, comprehensive troubleshooting resources are available in the "Troubleshooting" section of the User's Guide and Reference for your driver.
In addition, Progress DataDirect offers a variety of options to meet your technical support needs. See Contacting technical support for details.