Use the Status tab of the On-Premises Connector Configuration Tool to determine whether the On-Premises Connector is configured correctly. When you click
Test, connections are made to the different services used by the On-Premises connector. (Because the proxy password value is encrypted when added to the Configuration Tool, you are prompted to re-enter your Proxy Password when you click
Test.) The On-Premises Connector is configured properly if a green check is shown next to each service. Click
Details for additional status information. If a red
x is shown next to any service, see the table in
Troubleshooting the On-Premises Connector or contact Progress Technical Support.